The scope of this policy encompasses all our websites linked herewith, along with the complete range of products and services showcased on these platforms. The policy structure aligns with this overview and is the official people’s document.
We have never sold your information to third parties for advertising purposes, nor have we derived profits from displaying other individuals’ advertisements, and we have no intention of doing so in the future. This has consistently been our approach, and we remain steadfast in our commitment. This policy delineates the information we gather from you, its utilization, authorized access, and available recourse.
2. Information is collected and controlled by us
We only collect essential information, much of which is provided directly by individuals when creating an account, registering for an event, seeking customer support, or making a purchase. Your name and contact details are stored in our system, while credit card numbers are not stored unless expressly authorized and secured within our payment gateways.
When visitors visit our websites or use our software, basic information such as site access, navigation patterns, and feature utilization is automatically logged. This data is used to improve our websites and services and guide new product development.
Periodically, we obtain information directly. For instance, if you inquire about our products through referral programs or reselling partners or sign in to them via an authentication service provider like LinkedIn or Google, they may share your contact details with us. This information is used to fulfill your request. Furthermore, engagement with our brand on social media, including likes, comments, retweets, mentions, or follows, grants us access to your interactions and profile information, which remains accessible even if later removed from the social media platform.
3. How we handle your information
We utilize your data to deliver the requested services, establish and uphold your accounts, and monitor any unauthorized activities associated with your accounts. Additionally, we use the information to correspond with you regarding your current product usage, support requests, new product recommendations, opportunities for feedback, and policy updates. Our data is analyzed to comprehend user requirements and enhance our websites and services. We are obligated to have a legal basis for collecting and processing your information. We usually obtain your consent or require the information to provide the requested service. If not, we must demonstrate an alternative legal basis, such as our legitimate business interests.
You can decline certain types of information usage by either refraining from initially providing the information or opting out later. Furthermore, you can turn off cookies to prevent your browser from providing us with information; however, this may affect the proper functioning of certain website features. We turn off entirely non-essential and intrusive third-party cookies from all 1 Partner 360 Security websites and products.
Access to your personal information is restricted to our employees and contractors who have a legitimate need to utilize it. Suppose we share your information with others, such as developers, service providers, domain registrars, and reselling partners. In that case, they must adhere to appropriate security measures and have a valid reason for using your information, usually to serve you.
The European Economic Area (EEA) grants specific rights to data subjects, including access, rectification, erasure, restriction of processing, data portability, the right to object, and the right to file complaints. We are committed to providing you with the same rights regardless of your residence.
We retain your personal information for as long as necessary for the purposes outlined in this Global Privacy Policy. Once we no longer have a legitimate need to process your information, we will delete, anonymize, or isolate it as appropriate.
4. Information that we process on your behalf
When utilizing our applications to manage third-party data, such as information related to clients or staff, you are delegating the processing of this data to us. By granting a mobile app access to your contacts and photo library, you are also entrusting data to us. The data entrusted to us for processing is referred to as service data.
You retain ownership of your service data. We undertake to safeguard it, restrict access to it, and process it solely in accordance with your directives. You have the right to access it, share it through third-party integrations, and request its exportation or deletion.
We retain the data in your account for the duration of your use of our Services. Upon termination of your account, your data will be automatically purged from our active database within 3 months and from our backups within 1 month thereafter.
If you are located in the European Economic Area and believe that an entity, such as your employer or a company whose services you utilize, has entrusted your information to us for processing, you are entitled to request specific actions concerning your data.
We are committed to safeguarding your privacy, although there are certain limitations to the extent of privacy assurance we can offer. In specific cases, we may be required to disclose personal information to fulfill legal obligations, prevent fraudulent activities, enforce agreements, or ensure the safety of our users. Please note that at present, we do not recognize or act upon Do Not Track signals from web browsers. However, once a universally accepted standard for processing these signals is established, we will adhere to it.
It is important to acknowledge that third-party websites and social media widgets operate under their own distinct privacy policies. Therefore, we strongly recommend reviewing the relevant privacy policy before sharing any personal information with third parties.
Should you have inquiries regarding our privacy practices, wish to request a GDPR-compliant Data Processing Addendum, report the potential collection of personal data from a minor, or seek the removal of your personal information from our blogs or forums, please do not hesitate to contact us. For further information, please refer to our Security Policy.
The Global Privacy Policy
This Global Privacy Policy statement is issued by us and is referred to as “1 Partner 360 Security”, “we,” “us,” or “our.”
6.1 Our privacy commitment
1 Partner 360 Security has been committed to safeguarding customer and user privacy for a long time, a stance that predated its popularization, societal acceptance, or legal enforcement. We only request the minimum amount of information necessary, collecting only what we deem essential for conducting business or the specific transaction. We inform customers about our information on them and offer them the option to opt out of specific engagements. Importantly, we do not derive any revenue from advertising, neither in the past nor in the future, even from the free versions of our products. This ensures that we avoid the inherent conflict of interest between gathering customer information and generating advertising revenue, along with the resulting compromises to customer privacy.
This policy outlines the information we collect explicitly, how it will be utilized, and how it will not be used. While this policy is regrettably longer than desired, it must address all relevant scenarios unambiguously. We endeavor to maintain language that is as straightforward and clear as possible.
6.2 Scope of this Global Privacy Policy
1 Partner 360 Security's Global Privacy Policy applies to all websites linked to it under the 1partner360security.com umbrella domain. This policy extends to the products and services offered by 1 Partner 360 Security on these websites, our mobile applications, and applications made available by 1 Partner 360 Security on 1 Partner 360 Security’s online marketplace and other third-party online marketplaces. It is important to note that this Global Privacy Policy does not encompass any of our websites, products, or services governed by a separate privacy policy.
6.3 1 Partner 360 Security collects and manages data
We only collect information about individuals when it is necessary for legitimate purposes. We may obtain information about you through the following means:
a. Information provided by you.
b. Information automatically collected by us.
c. Information obtained from third parties.
6.3(a) Information provided by you
1. Account signup: when you register for an account to access our services, we request information such as your name, contact details, email address, company name, and country. Additional optional information may include your photo, time zone, and language. Upon registration, you may choose a unique username and password. Optionally, you may provide a security question and answer for password reset purposes.
2. Event registrations and form submissions: we capture information submitted during event registrations, newsletter subscriptions, form submissions for downloading products or materials, contest participation, surveys, and customer support requests.
3. Payment processing: when purchasing, we require your name, contact information, and payment details. We store limited payment information for security and do not retain full credit card numbers.
4. Testimonials: with your authorization, testimonials about our products and services may include your name and personal information. You will have the opportunity to review and approve the testimonial before publication.
5. Interactions with us: we may record and analyze your interactions with our sales and customer support teams, including email, telephone, and chat conversations, to enhance our service delivery.
Should you need to update or delete your testimonial, please get in touch with us by Compliance Team email address.
6.3(b) Information that we collect automatically
When individuals visit our websites, we gather information from web browsers, mobile devices, and servers, including internet protocol addresses, browser types, language preferences, time zones, referring URLs, access date and time, operating systems, mobile device manufacturers, and mobile network details. We include this information in our log files to gain insights into our website visitors.
We use temporary and permanent cookies to identify service users and improve user experience. Unique identifiers are embedded in our downloadable products to monitor their usage. Additionally, we employ cookies, beacons, tags, scripts, and similar technologies to identify visitors, track website navigation, collect demographic information, assess email campaign effectiveness, and engage with visitors and users through targeted activities on our websites. Our predominant use is of first-party cookies, and we refrain from utilizing third-party cookies or other intrusive tracking technologies on our websites. Further details regarding the cookies used on our websites and our stance against non-essential and intrusive third-party cookies and tracking technology can be found on our website. We also utilize first-party Local Storage Objects (LSOs) such as HTML5 to store content information and preferences for certain features.
We collect information about the use of our products, services, and mobile applications from application logs and in-house usage analytics tools to comprehend how our products can be improved based on user needs and behaviors. This information encompasses user interactions such as clicks, scrolls, accessed features, access time and frequency, generated errors, performance data, storage usage, user settings, configurations, and the devices and locations used for access.
6.3(c) Information that we collect from third parties
1. Signups using federated authentication service providers: you can log in to 1 Partner 360 Security Services using supported federated authentication service providers such as LinkedIn, Microsoft, and Google. These services will authenticate your identity and allow you to share certain personal information with us, such as your name and email address.
2. Referrals: if someone has referred any of our products or services to you through our referral programs, that person may have provided us with your name, email address, and other personal information. You may contact us by Compliance Team email address to request that we remove your information from our database. If you provide us information about another person, or if another person gives us your information, we will only use it for the specific reason it was provided.
3. Information from our reselling partners and service providers: if you contact any of our reselling partners or otherwise express interest in any of our products or services to them, the reselling partner may pass your name, email address, company name, and other information to 1 Partner 360 Security. If you register for or attend an event that is sponsored by 1 Partner 360 Security, the event organizer may share your information with us. 1 Partner 360 Security may also receive information about you from review sites if you comment on any review of our products and services, and from other third-party service providers we engage to market our products and services.
4. Information from social media sites and other publicly available sources: when you provide feedback or reviews about our products, interact, or engage with us on marketplaces, review sites, or social media sites such as Facebook, Twitter, LinkedIn and Instagram through posts, comments, questions and other interactions, we may collect such publicly available information, including profile information, to allow us to connect with you, improve our products, better understand user reactions and issues, or to reproduce and publish your feedback on our websites. We must tell you that once collected, this information may remain with us even if you delete it from these sites. 1 Partner 360 Security may also add and update information about you from other publicly available sources.
6.4 Purposes for utilizing information
In addition to the aforementioned purposes, we may utilize your data for the subsequent objectives:
- To engage in communication with you (e.g., via email) regarding the products you have acquired and the services for which you have registered, changes to this Global Privacy Policy, modifications to the Terms of Service, or important notifications.
- To keep you informed about new products and services, forthcoming events, offers, promotions, and other relevant information that we believe may be of interest to you.
- To request your participation in surveys or to seek feedback on our products and services.
- To establish and maintain your account, as well as to undertake all necessary activities related to providing our services, such as facilitating collaboration, offering website and mail hosting, and backing up and restoring your data.
-To comprehend how users engage with our products and services, to monitor and mitigate issues, and to enhance our products and services.
- To deliver customer support, and to evaluate and enhance our interactions with customers.
- To identify and prevent fraudulent transactions and other illicit activities, to report spam, and to safeguard the rights and interests of 1 Partner 360 Security, 1 Partner 360 Security’s users, third parties, and the general public.
- To update, expand, and analyze our records, identify new customers, and provide products and services that may be of interest to you.
- To analyze trends, administer our websites, and track visitor navigations on our websites to comprehend visitors’ interests and provide better assistance.
- To monitor and enhance marketing campaigns and offer pertinent suggestions to users.
6.5 The legal foundations for the collection and utilization of information
The legal bases for processing applicable to 1 Partner 360 Security are determined based on the personal information at hand and the context in which it is collected, specifically for individuals from the European Economic Area (EEA). The majority of our information collection and processing activities are typically founded on (i) contractual necessity, (ii) one or more legitimate interests of 1 Partner 360 Security or a third party that is not overridden by your data protection interests, or (iii) your consent. In certain instances, we may be legally obligated to collect your information or require your personal information to safeguard your vital interests or those of another person.
Regarding the withdrawal of consent, if we rely on your consent as the legal basis, you can withdraw your consent at any time. However, it’s important to note that this will only affect some processing that has already taken place.
Suppose we rely on legitimate interests as the legal basis, and these legitimate interests are not specified above. In that case, we will explicitly elucidate those legitimate interests at the time of information collection.
6.6 Your selection of information utilization
To manage your electronic communications preferences, you can unsubscribe from non-essential messages, such as newsletters, by utilizing the ‘unsubscribe’ function provided in all such communications. However, please note that essential notices and emails, including account notifications (e.g., password changes, renewal reminders), security incident alerts, privacy updates, and crucial transactional and payment-related emails, will continue to be sent to you.
You can disable browser cookies before accessing our websites. However, disabling cookies may impact the proper functionality of certain website features.
Additionally, you can refrain from providing optional profile information, such as your photo. You also have the option to modify or remove any optional profile information. When submitting any form associated with our websites, you always have the discretion to opt out of filling in non-mandatory fields.
6.7 With whom is our information shared
The information outlined in this policy is accessible to authorized personnel within 1 Partner 360 Security. We do not engage in the sale of any personal information. Any sharing of your information is conducted strictly in accordance with the guidelines set forth in this Global Privacy Policy, and solely with parties who adhere to appropriate confidentiality and security protocols.
Employees and independent contractors: personnel affiliated with 1 Partner 360 Security, including employees and independent contractors, are granted access to the information outlined in this policy strictly on a need-to-know basis. It is mandatory for all 1 Partner 360 Security employees and independent contractors to adhere to this Global Privacy Policy in relation to any personal information shared with them.
Third-party service providers: we may be required to share your personal information, as well as aggregated or de-identified information, with third-party service providers that we engage, such as marketing and advertising partners, event organizers, web analytics providers, and payment processors. These service providers are authorized to utilize your personal information solely as necessary to provide the designated services to us.
Domain registrars: in the event that you register a domain through 1 Partner 360 Security from domain name registrars, we will share your name and contact information, including your physical address, email address, and phone number, with them in compliance with the ICANN domain registration regulations.
Reselling partners: your personal information may be shared with our authorized reselling partners in your region, exclusively for the purpose of contacting you regarding products that you have downloaded or services for which you have signed up. You will be provided with the option to opt out of further engagement with that partner.
6.8 Your rights concerning the data we control as the data controller
If you are located within the European Economic Area (EEA), you are entitled to specific rights regarding the information held by 1 Partner 360 Security about you. 1 Partner 360 Security commits to upholding these rights regardless of your place of residence.
Right of access: you are entitled to access (and obtain a copy of, if necessary) the categories of personal information held about you, including the information’s origin, purpose, and duration of processing, and the individuals with whom the information is shared.
Right to rectification: you have the right to update or rectify any inaccuracies in the information we hold about you. Depending on how we use your information, you can instruct us to add supplementary information about you to our database.
Right to erasure: you have the right to request the deletion of your personal information under certain circumstances, such as when it is no longer necessary for the original purpose of collection.
Right to restriction of processing: you may also have the right to request the restriction of your information’s use under certain circumstances, such as when you have objected to our use of your data, and we need to verify whether we have compelling legitimate grounds to use it.
Right to data portability: you can transfer your information to a third party in a structured, commonly used, and machine-readable format, where the information is processed with your consent or by automated means.
Right to object: you have the right to object to using your information under certain circumstances, such as using your personal information for direct marketing purposes.
You have the right to complain to the appropriate supervisory authority if you have concerns about how we collect, use, or share your information. This right may not be available if no data protection supervisory authority exists in your country.
6.9 Retention of information
We will retain your personal information for the duration necessary to fulfill the purposes outlined in this Global Privacy Policy. Sometimes, we may retain your information for extended periods as permissible or mandated by applicable laws. This may include maintaining suppression lists, preventing abuse, meeting legal claims or obligations, enforcing agreements, and fulfilling tax or accounting requirements. Upon the conclusion of our legitimate need to process your information, we will proceed to delete or anonymize your data from our active databases. Additionally, we will securely store the information and segregate it from further processing on backup media until it can be deleted.
6.10 Data that is processed by 1 Partner 360 Security on your behalf
Information entrusted to 1 Partner 360 Security and its purpose
Information provided in connection with services: you may entrust information that you or your organization (“you”) control to 1 Partner 360 Security in connection with the use of our services or for requesting technical support for our products. This may include information regarding your customers and your employees (if you are a controller) or data that you hold and use on behalf of another person for a specific purpose, such as a customer to whom you provide services (if you are a processor). The data may be stored on our servers when you use our services or transferred or shared with us as part of a request for technical support or other services.
Information from mobile devices: when you choose to allow it, some of our mobile applications have access to the camera, microphone, call history, contact information, photo library, files, and other information stored on your mobile device. Our applications require such access to provide their services. Similarly, when you elect to provide access, location-based information is also collected for purposes including, but not limited to, locating nearby contacts or setting location-based reminders. This information will be exclusively shared with our mapping providers and used only for mapping user locations. You may restrict the mobile applications’ access to this information at any time by editing the settings on your mobile device. The data stored on your mobile device and the location information to which the mobile applications have access will be used in the context of the mobile application and transferred to and associated with your account in the corresponding services (in which case the data will be stored on our servers) or products (in which case the data will remain with you unless you share it with us).
All the information entrusted to 1 Partner 360 Security is collectively termed “service data.”
Ownership and control of your service data
As a user of our services, you maintain ownership and control of your service data. We offer you comprehensive control over your service data by enabling you to (i) access your service data, (ii) share your service data through supported third-party integrations, and (iii) request export or deletion of your service data.
We process your service data based on the instructions you provide through the various modules of our services. For instance, when utilizing our invoicing service to generate an invoice, the name and address of your customer are utilized for invoice generation. Similarly, when using our campaign management service for email marketing, the email addresses of individuals on your mailing list are used for sending emails.
For users who have enabled notifications on our desktop and mobile applications, we push notifications through providers such as Apple Push Notification Service, Google Cloud Messaging, or Windows Push Notification Services. You can manage your push notification preferences or deactivate these notifications by adjusting the settings in the application or on your device.
Sharing of service data occurs with 1 Partner 360 Security and third-party sub-processors to facilitate services and technical support. Additionally, access to your service data is provided to our employees and independent contractors for specific purposes, such as error resolution and manual verification.
Some of our products or services allow collaboration with other users or third parties, enabling them to view certain aspects of your profile information. Third-party integrations that you enable may allow the respective third party to access your service data and personal information.
We retain the data in your account as long as you utilize 1 Partner 360 Security Services. Upon termination of your 1 Partner 360 Security user account, your data is eventually removed from the active database during the subsequent quarterly cleanup. Data deleted from the active database is also removed from backups after one month.
For individuals from the European Economic Area, if you believe that we store, use, or process your information on behalf of one of our customers, please contact the customer if you would like to access, rectify, erase, restrict, or object to processing, or export your personal data. We will support our customer in responding to your request within a reasonable timeframe.
We prioritize the protection of children’s personal information. Our products and services are not intended for individuals under 18; we do not knowingly collect personal information from children under 18 for our own use. If we discover that a child under 18 has provided us with personal information, we will take immediate steps to delete it. If you believe a child under 18 has shared personal information with us, please get in touch with us by Compliance Team email address with the details, and we will promptly delete the information. Additionally, if you use our products and collect information about children, you are responsible for complying with relevant laws and regulations related to protecting such information.
At 1 Partner 360 Security, we are proactive in ensuring the security of your data. We have implemented administrative, technical, and physical safeguards to prevent unauthorized access, use, modification, disclosure, or destruction of the information you entrust to us. If you have any concerns about the security of your data, we encourage you to review our Security Policy or reach out to us by Compliance team email address with any questions.
Our commitment to your privacy is further underscored by the appointment of a dedicated Data Protection Officer. This individual is responsible for overseeing the management of your personal information in accordance with this Global Privacy Policy. If you have any questions or concerns about our privacy practices, you can contact our Data Protection Officer by emailing Compliance Team email Address.
Your personal information and service data may be shared within 1 Partner 360 Security and with third parties engaged by 1 Partner 360 Security, as described above. By using our products and services or providing personal information or service data, you understand that your information may be processed, transferred, and stored within the United States of America, the European Economic Area (EEA), and other countries where 1 Partner 360 Security operates. These transfers are subject to appropriate data protection agreements based on the EU Commission’s Model Contractual Clauses for data processing activities to which GDPR applies. You can request a copy of the agreements for your data transfers within 1 Partner 360 Security entities and with third parties we engage with by emailing Compliance Team.
To help you comply with your data protection obligations, we are willing to sign an appropriate Data Processing Addendum (DPA). You can request a DPA from 1 Partner 360 Security by emailing Compliance Team.
We utilize various technologies, including regex parsing, template matching, artificial intelligence, and machine learning, to enhance productivity and predictive capabilities for our users. These technologies use Your service data in limited ways, such as anonymized portions of service data to improve algorithm accuracy and develop organization-specific models using your data. Our automation and artificial intelligence technologies are primarily powered by our organization’s data, including internal communications, customer communications, internal documents, and free and paid external sources.
While some internet browsers have enabled ‘Do Not Track’ (DNT) features, it’s important to note that there is currently no standard governing how websites should respond to these signals. At this time, we do not take action in response to these signals. We believe in being transparent about our practices to help you make informed decisions about your privacy.
Our websites may contain external links to sites not covered by this Global Privacy Policy. If you submit your personal information to these third-party sites, their privacy policies will govern the use of your information. We advise caution when sharing personal information with these third parties and recommend reviewing their privacy policies for assurance.
We provide publicly accessible blogs and forums on our websites. Please note that any information provided in these spaces may be used to contact you with unsolicited messages. We advise caution when disclosing personal information in our blogs and forums. 1 Partner 360 Security is not responsible for the personal information you choose to disclose publicly. Your posts and certain profile information may remain even after you terminate your account with 1 Partner 360 Security. If you wish to request the removal of your information, please get in touch with us.